Ordering

Prices

All prices are subject to change without notice. Orders will be invoiced at the prices prevailing at the date of shipment.

Method of Payment

We accept the following credit cards for purchases of parts and liquid products: American Express, Discover, MasterCard and Visa. We accept prepayment in U.S. funds (wire transfer, money order or check) for purchases of equipment. Orders prepaid by personal or company check will ship 3-5 business days after check is deposited. Check by phone payments are also accepted for all purchases. No COD orders accepted.

Telephone/Fax Orders

Please have the following information ready when you call or fax:

• Your Fragra*Matics Customer Number
• Your Business Name
• Shipping Address (if different from Billing Address)
• Purchase Order Number (if applicable)
• Item Numbers and Quantities

Prepay Orders

Fragra*Matics will require a 10% deposit when prepay orders are placed. Production will not begin until the deposit is received. The remaining 90% will be due before shipping. If the order is not shipped within 30 days of notification of completion, the order will be cancelled and the deposit will be forfeited.

Special Orders

Fragra*Matics will require a 20% deposit when the order is placed. Production on special orders will not begin until the deposit is received. The remaining 80% will be due before shipping. Cancelled special orders will be subject to a 20% restocking fee.

Credit Terms and Policy

Charges to customer accounts will only be accepted if a customer’s account is in good standing and the amount of the purchase does not exceed the customer’s credit limit.

Terms: All invoices are payable ten (10) days net from the date of the invoice. Invoices not paid within thirty (30) days from the date of invoice are considered past due and the account is no longer in good standing and will be placed on hold. Orders will not be processed for any accounts on hold status. There will be a $35.00 service charge on all returned checks. All debts deemed uncollectible by our Credit Department will be turned over to a collection agency and the customer will be responsible for all charges incurred.